• If you are unhappy with the quality of service you receive, please let us know why you are unhappy as quickly as possible.
  • You can make a complaint to our Chief Executive Officer John Ackerley, by letter or email
  • We will fully and fairly investigate your complaint, keep you informed of progress, offer an explanation of the circumstances and take appropriate action.
  • We will record complaints about the quality of service and try to address your concerns.
  • We want to learn from complaints so that we can improve the quality of service we provide.

 

Email:  feedback@northumberlandfa.com

Write to:  

John Ackerley

Northumberland FA

Whitley Park

Whitley Road 

Benton

Newcastle upon Tyne

NE12 9FA